Using my past knowledge as an accessibility lead, I audited all user facing pages on the platform. I discovered that there was knowledge gap on how to build with accessibility as a core consideration. To close that gap, I created a set of company guidelines, as well as holding specialized training sessions for the product, QA, and engineering teams.
During my first month at Aunt Bertha, I created the first set of style guidelines based on the existing system. Building up from that base,… Read More »Design Library
Systems Analysis I designed a new system for aligning incentives to knock out the unglamourous 15 minute tasks that weren’t big enough to fight for… Read More »Dev Race
Nonprofits needed a form builder that support complex eligibility logic and a high level of customization. I designed modular components and smart defaults to make it easy to set up a new form – resulting in a 5x increase in adoption.
Leadership Buy-in Based on my extensive research, I know we could create immense value for our customers if we shifted the focus of this project… Read More »Moving Parts
A self-serve form builder was planned, but the scope of work didn’t address the root cause of high user drop-offs: unmet needs. I used user quotes and data to tell a compelling story to leadership about the need to change focus.
I researched the needs of our customer through user observation, in depth interviews, and competitive analysis. I worked with a social worker and a group of users to tell a story about how this project fits into a wider product vision.
For nonprofits, funding comes with detailed tracking requirements written to benefit data analysis, but every minute Case Managers spent doing data entry was a minute they weren’t working with clients. I reframed the problem statement: “What tools would help case managers and people they serve – and collect great data along the way.
Back when I created this portfolio, skewmophics and 80’s nostalgia were the height of cool! I built to showcase my unique combination of design and development skills, writing the 3d css animation myself. It showcases my early freelance web and graphics design.
I used HTML canvas art to showcase one of my short stories in an immersive and interactive digital environment.